NHTSA Complaint #10492195 — 2010 FORD F-150

VISIBILITY:GLASS, SIDE/REAR issue reported to NHTSA

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Complaint Details

ODI Number	10492195
Vehicle	2010 FORD F-150
Component	VISIBILITY:GLASS, SIDE/REAR
Date of Incident	January 4, 2013
Date Filed	January 10, 2013
Mileage	34,367 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I WENT OUT TOO WARM UP MY TRUCK THE OTHER MORNING BEFORE WORK. I STARTED THE VEHICLE, TURNED ON HEAT AND THE FRONT AND REAR DEFROSTER. CAME BACK OUTSIDE TO LEAVE ABOUT 10 MINUTES LATER, AS I STARTED TO PULL OUT OF MY DRIVEWAY I HEARD A LOUD POP. I GOT OUT OF MY TRUCK TO INSPECT MY TIRES, WHICH I THOUGHT WAS THE PROBLEM AT FIRST. THEY WERE FINE. I WAS NOT SURE WHAT THE NOISE WAS, SO I GOT BACK INTO THE VEHICLE. AS I PROCEEDED TO BACK OUT OF MY DRIVEWAY AGAIN I LOOKED ON MY REARVIEW MIRROR AND NOTICED MY BACK GLASS WAS SHATTERED. I HAD MY REAR DEFROSTER ON, WHICH FOR SOME REASON SHATTERED MY PASSENGER SIDE REAR WINDOW. I TOOK MY TRUCK INTO THE DEALERSHIP AND THEY TOLD ME THERE IS NO ISSUE AND FORD IS NOT RESPONSIBLE FOR THE GLASS. AFTER DOING SOME RESEARCH THERE SEEMS TO BE AN ISSUE WITH THE REAR DEFROSTER IN THIS VEHICLE. I BELIEVE FORD NEEDS TO FIX THIS ISSUE BEFORE SOME CHILD IS IN THE BACK SEAT OF ONE OF THESE VEHICLES AND GETS INJURED. *TR

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#10910062 — September 27, 2016 — TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE THE VEHICLE WAS PARKED OVERNIGHT, THE REAR PASSENGER SIDE WINDOW GLASS ...

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