NHTSA Complaint #10492149 — 2002 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	10492149
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	January 10, 2013
Date Filed	January 10, 2013
Mileage	126,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MULTIPLE ISSUES WITH THE TRANSMISSION. FROM PARK, WHEN SHIFTED INTO REVERSE THERE IS A SURGE THAT OVERCOMES THE BRAKES AND CAUSES THE VEHICLE TO MOVE ROUGHLY 4-5 FEET. ALSO, THE TRANSMISSIONS SHIFTS SO HARD THAT IT SHAKES THE ENTIRE VEHICLE. WHEN SHIFTING THROUGH THE GEARS THE TRANSMISSIONS STALLS THEN SHIFTS SO HARD IT OVERCOMES THE STEERING WHEEL AND SOMETIMES CAUSES A CHANGE OF DIRECTION. WHEN TRAVELING AT HIGHWAY SPEEDS 50MPH + IN OVERDRIVE THE TRANSMISSION WILL SURGE THE VEHICLE VIOLENTLY AS IT ATTEMPTS TO STAY IN GEAR. AFTER REGULARLY SCHEDULED SERVICE OF THE TRANSMISSION AND MULTIPLE DISCUSSIONS WITH THE FORD DEALERSHIP THEY HAVE NOT OFFERED A SOLUTION OTHER THAN SPEND THOUSANDS OF DOLLARS ON ANOTHER TRANSMISSION THAT MAY CAUSE THE SAME RESULT. THIS IS AN UNSAFE VEHICLE AND NEEDS TO BE REMEDIED BEFORE AN ACCIDENT OR DEATH OCCURS. *TR

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