NHTSA Complaint #10492028 — 2007 LEXUS ES350

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS issue reported to NHTSA

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Complaint Details

ODI Number	10492028
Vehicle	2007 LEXUS ES350
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	June 11, 2010
Date Filed	January 9, 2013
Mileage	32,429 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

DRIVER'S FRONT WINDOW MADE A CLUNK NOISE WHEN GOING DOWN AND THE WINDOW POPPED OUT AND WAS OFF TRACK. DEALER REPLACED UNDER WARRANTY. TWENTY-TWO MONTHS LATER, SAME WINDOW MADE A CLICKING NOISE GOING UP AND DOWN AND AT THAT TIME, DEALER REMOVED DOOR PANEL AND FOUND LOOSE BOLT WHICH THEY TIGHTENED. JAN. 4, 2013, THE RIGHT FRONT WINDOW MADE A SIMILAR CLUNKING NOISE AND POPPED OUT OF ITS TRACK. WINDOW HAD TO BE REPLACED. DEALER COVERED LABOR, BUT NOT PARTS, WHICH AMOUNTED TO $500 INCLUDING TINTING. FORTUNATELY THESE INCIDENTS OCCURRED WHEN THE CAR WAS NOT IN MOTION. *TR

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