NHTSA Complaint #11246043 — 2007 LEXUS ES350 VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11246043
Vehicle	2007 LEXUS ES350
Component	VEHICLE SPEED CONTROL
Date of Incident	August 18, 2019
Date Filed	August 23, 2019
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE ATTEMPTING TO LEAVE A DRIVEWAY, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT REQUIRED ADDITIONAL BRAKE PRESSURE TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS TOWED TO LEXUS OF GLENDALE (LOCATED AT 1221 S BRAND BLVD, GLENDALE, CA 91204, (818) 507-1300) TO BE DIAGNOSED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY HAVE BEEN DUE TO DRIVER ERROR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

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