NHTSA Complaint #10407552 — 2007 LEXUS ES350

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS issue reported to NHTSA

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Complaint Details

ODI Number	10407552
Vehicle	2007 LEXUS ES350
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	June 18, 2011
Date Filed	June 20, 2011
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I OWN A 2007 LEXUS ES 350 AND ON JUNE 18, 2011 WHILE DRIVING, THE PASSENGER ROLLED DOWN HER WINDOW AND THE WINDOW CAME OFF TRACK WHILE TRYING TO ROLL UP!! WE HAD TO PULL OVER AND MANUALLY READJUST THE WINDOW TO KEEP IT IN PLACE AS IT WAS COMPLETELY COMING OUT OF THE PANEL. THE WINDOW CANNOT BE LOWERED NOW UNTIL I GET IT INTO THE DEALERSHIP. THIS COULD HAVE BEEN DISASTROUS! I HAVE NOTICED NUMEROUS COMPLAINTS ABOUT THE LEXUS'S WINDOWS COMING OUT BECAUSE OF SOMETHING BREAKING. THIS WINDOW IS NOT USED MUCH, SO WHY WOULD BREAKAGE OF CLIPS OR WHATEVER HOLDS IT IN PLACE BREAK? I FEEL IT IT TOO COMMON A PROBLEM AND A RECALL SHOULD BE ADDRESSED. *TT

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