NHTSA Complaint #10484963 — 2003 MERCURY SABLE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10484963
Vehicle	2003 MERCURY SABLE
Component	POWER TRAIN
Date of Incident	November 13, 2012
Date Filed	November 16, 2012
Mileage	85,262 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I PULLED UP TO A STOPLIGHT. WHEN IT TURNED GREEN, I DEPRESSED THE ACCELERATOR AND THE VEHICLE'S ENGINE REVVED AS THOUGH IT WERE IN NEUTRAL. WHEN SHIFTED INTO ANY FORWARD GEAR OR REVERSE GEAR, IT WOULD NOT MOVE. IT WAS AS THOUGH IT WERE STUCK IN NEUTRAL. THE TRANSMISSION SPECIALIST SAID IT WAS A COMMON PROBLEM, KNEW EXACTLY WHAT IT WAS, AND QUIPPED THAT HE WAS SURPRISED MINE HAD LASTED THIS LONG. UPON RESEARCHING ONLINE, IT APPEARS THAT THIS IS AN INCREDIBLY WIDESPREAD PROBLEM. IN FACT, FORD KNOWS IT IS A PROBLEM AS IT HAS RECALLED TWO OF THEIR MINIVANS THAT CONTAIN THE VERY SAME TRANSMISSION. IT IS THE SAME PART FAILING. WHY DOES IT WARRANT A RECALL IN ONE VEHICLE BUT NOT ANOTHER?? *TR

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