NHTSA Complaint #10483448 — 2002 FORD ESCAPE

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10483448
Vehicle 2002 FORD ESCAPE
Component SUSPENSION
Date of Incident
Date Filed
Mileage 154,131 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I WAS DRIVING MY 2002 FORD ESCAPE AND COMING TO A STOP AT AN INTERSECTION WHEN I HEARD A LOUD POPPING SOUND. AFTER I STOPPED, I RELEASED THE BRAKE AND ROLLED FORWARD A FEW FEET BEFORE RE-APPLYING THE BRAKES AND THE SOUND REPEATED. I WAS ABLE TO DRIVE IT ACROSS THE HIGHWAY TO A FORD DEALERSHIP FOR REPAIRS. UPON INSPECTION THE FOLLOWING MORNING IT WAS DETERMINED THAT THE SUBFRAME ASSEMBLY HAD RUSTED OUT COMPLETELY ON THE PASSENGER SIDE AND HAD CAUSED THE LOWER CONTROL ARM TO BECOME LOOSE THUS BENDING IT AND MAKING IT UNUSABLE. I AM THANKFUL THAT THIS HAPPENED AT A VERY SLOW SPEED AND FEAR THAT IF OTHER FOLKS HAVE THIS HAPPEN AT HIGHWAY SPEED IT COULD BE A VERY BAD OUTCOME ! THIS ALLOWED MY PASSENGER SIDE TIRE TO PULL OUTWARD HENCE PULLING THE CONTROL ARM LOOSE. IT WAS A VERY EXPENSIVE FIX AND THE WARRANTY I HAD PURCHASED AT THE TIME OF BUYING THE VEHICLE WAS NO AVAIL. I CONTACTED FORD AND WAS TOLD THAT IF THERE IS NO RECALL THEN THERE IS NO PROBLEM !! SORRY BUT IT WAS A VERY EXPENSIVE FIX AND I BELIEVE FORD SHOULD MAKE GOOD ON THIS. HOW MANY INJURIES ARE REQUIRED BEFORE SOMEONE TAKES NOTICE ?? THE REPAIR BILL WAS $ 1160.96. I HAD ONLY OWNED THE VEHICLE FOR 7 MONTHS AT THAT TIME. IT STILL HAS MANY PAYMENTS TO BE MADE BEFORE IT IS PAID OFF. IT WOULD APPEAR THAT THE AIR CONDITIONING DRAIN RUNS DOWN THIS AREA CAUSING IT PERHAPS ? JUST AN OBSERVATION FROM A RUNNING VEHICLE IDENTICAL TO MINE. ANY HELP WOULD BE APPRECIATED ON THIS MATTER AND HOPEFULLY IT GETS RESOLVED BEFORE ANY FATALITIES HAPPEN IF THEY HAVEN'T ALREADY !! THANK YOU ! *TR

Related Complaints for the 2002 FORD ESCAPE

Other SUSPENSION Complaints

#11420877 The contact owns a 2002 Ford Escape. The contact stated while driving at various speeds, the contact heard a loud noi...
#11374355 VEHICLE WAS IN MOTION ON THE HIGHWAY WHEN HEARD A LOUD BANG WHEN HITTING A BUMP. STEERING BECAME ALMOST IMPOSSIBLE BU...
#11320708 TL* THE CONTACT OWNS 2002 FORD ESCAPE. THE CONTACT STATED WHILE REVERSING OF THE PARKING LOT, THE PASSENGER'S SIDE WH...
#11307960 MY CAR JERKS, AND SWERVES BECAUSE OF THE LOWER CONTROL ARM ON THE DRIVERS SIDE. IT AND THE SUBRALFRAME ARE MESSED UP....
#11245533 ON 12/20/2013 I HAD THE LOWER CONTROL ARMS REPLACED, AND HAD TO PAY 1,279.79. IN APRIL 2014 YOU ANNOUNCED A RECAL...

Recent Complaints for the 2002 FORD ESCAPE

#11676792 ELECTRICAL SYSTEM:IGNITION The contact owns a 2002 Ford Escape. The contact stated that while shifted in park(P), the key failed to release whil...
#11608125 ENGINE I have had to replace my engine/transmission several times and the problem keeps repeating itself. The engine will ju...
#11503115 SUSPENSION:SUBFRAME/MOUNTING BRACKET The contact owns a 2002 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle made ...
#11491872 POWER TRAIN The contact owns a 2002 Ford Escape. The contact stated while driving 40 MPH and depressing forcefully on the acceler...
#11466662 EXTERIOR LIGHTING Vehicle was manufactured 04/2002 recalls state that from oct99 to jan04 multiple states had issues with rusting with ...
Check any vehicle history by VIN - Free vehicle history report