NHTSA Complaint #10482270 — 2005 FORD FREESTAR

I WAS DRIVING MY MINIVAN BACK TO WORK FROM LUNCH. IT CUT OFF AS I TOOK A TURN. I STOPPED THE VEHICLE AND RESTARTED IT. AS I BEGAN TO GO AGAIN, IT CUT OFF AGAIN. I PULLED OVER AND RESTARTED THE VEHICLE. I WAS RIGHT OUTSIDE MY WORK PARKING LOT SO I PULLED IN AND PARKED. I CALLED EGAN AUTOMOTIVES BECAUSE THEY ARE LOCATED RIGHT BESIDE MY WORK. DURING MY BREAK I DROVE IT TO THEIR PLACE OF BUSINESS. MY MINIVAN CHECK ENGINE LIGHT WAS ON AND IT WAS ACTING SLUGGISH. I LEFT THE VEHICLE WITH THEM OVERNIGHT. EGAN AUTOMOTIVE CALLED ME AND TOLD ME THAT THERE WAS MOISTURE GETTING INTO THE COMPUTER BOX. THEY SAID THAT FORD KNEW ABOUT THIS PROBLEM AND WERE SELLING A KIT THAT WILL INSULATE THE COMPUTER BOX. I CALLED FORD AND THEY WON'T HELP EVEN THOUGH THE PLACEMENT OF THE COMPUTER BOX UNDER THE WIPER BLADE VENTS WAS THERE BRILLIANT IDEA. LOOKING ONLINE THIS SEEMS LIKE A PRETTY COMMON PROBLEM, YET FORD WON'T RECOGNIZE IT AND FIX IT. THIS IS GOING TO COST ME $300, WHICH I FEEL I'M NOT RESPONSIBLE FOR. A VEHICLE CUTTING OUT WHILE DRIVING IS A SAFETY HAZARD. CAN YOU HELP GET THIS RESOLVED? *TR