NHTSA Complaint #10479785 — 2004 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10479785
Vehicle	2004 TOYOTA HIGHLANDER
Component	STEERING
Date of Incident	September 30, 2012
Date Filed	October 11, 2012
Mileage	95,983 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

WITH NO WARNING OR PRIOR INDICATION OF ANY PROBLEM, THE STEERING RACK AND PINION BROKE MAKING THE VEHICLE COMPLETELY UN-STEERABLE. TOYOTA REPAIR FOUND THAT THE POWER STEERING PUMP BELT WAS BROKEN AND THE PUMP HAD LOCKED UP. THE VEHICLE WAS BEING DRIVEN ON A FREEWAY THROUGH THE MOUNTAINS AND IT WAS JUST FORTUNATE THAT THE INCIDENT OCCURRED ON ONE OF THE FEW STRAIGHT STRETCHES AND IT WAS POSSIBLE TO KEEP THE VEHICLE ON THE ROAD SURFACE. *TR

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