NHTSA Complaint #10472975 — 2013 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10472975
Vehicle 2013 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 1,533 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

PURCHASED 2013 HYUNDAI SONATA GLS AT STREETBORO OHIO HYUNDAI DEALER NEW IN MID JUNE 2012. VEHICLE SEEMED OK BUT AT ABOUT 1500 MILES IDLE BECAME ROUGH PARTICULARLY AT IDLE IN DRIVE AT LIGHTS AND STOPS. TOOK IN TO DEALER AND WAS TOLD AFTER 4 DAYS IN SHOP THAT PROBLEM WAS FAMILIAR TO THE DEALER AND AN ENGINEER WAS BEING CALLED IN TO FIGURE OUT THE SOLUTION AS NO CODES WERE STORED IN COMPUTER.I LEFT THE DEALER AFTER BEING TOLD CAR IS WITHIN HYUNDAI SPECS BUT WAS RUNNING STRANGE. THE DEALER SEEMS TO BE AVOIDING DOING ANYTHING TO ADMIT THERE IS A ISSUE AND REFUSED TO ALLOW A SERVICE TECH TO RIDE ALONG WITH ME TO EXPERIENCE THE PROBLEM. THEY ALSO REFUSED TO LET MY SALESMAN GO IN A NEWER MODEL WITH ME TO SEE IF ANY OTHER VEHICLES HAD SAME ISSUES.I WROTE TO HYUNDAI CORPORATE AND WAS GIVEN A LIST OF OTHER DEALERS TO GO TO.AS THE PROBLEM HAS BEGUN TO GET WORSE THE IDLE WILL NOW REV AND THEN DECELERATE THE VEHICLE WHEN COASTING AND I CAN IMAGINE WHAT THIS BRAKING ACTION WILL CAUSE THE VEHICLE TO DO AS THE WEATHER BECOMES WORSE AND SNOW APPEARS. THIS SEEMS TO BE A GROWING PROBLEM WITH THE HYUNDAI MODELS FROM THE RECENT HYUNDAI FORUMS POSTS. *TR

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