NHTSA Complaint #10472108 — 2011 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10472108
Vehicle	2011 FORD EXPLORER
Component	STEERING
Date of Incident	August 7, 2012
Date Filed	August 23, 2012
Mileage	22,450 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I WAS PULLING OUT OF MY GARAGE AND ONLY GOT ABOUT 6 FEET OUT OF THE GARAGE AND I IMMEDIATELY LOST POWER STEERING - THERE WAS A MESSAGE SHOWING ON THE DASH "POWER STEERING MODULE FAULT". 2 DAYS BEFORE THIS HAPPENED THERE WAS A VERY HARD SHAKING IN THE FRONT END. YOU COULD SEE THE FRONT PASSENGER SEAT SHAKE. THE FORD DEALER SAID THAT WAS CAUSED BY A PROBLEM WITH THE DRIVE SHAFT. AND ALSO SAID THAT FORD IS AWARE OF PEOPLE HAVING PROBLEMS WITH THE DRIVE SHAFT ALSO. *TR

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