NHTSA Complaint #10471917 — 2003 HONDA PILOT ELECTRICAL SYSTEM

Complaint Details

ODI Number	10471917
Vehicle	2003 HONDA PILOT
Component	ELECTRICAL SYSTEM
Date of Incident	June 24, 2012
Date Filed	August 22, 2012
Mileage	127,345 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

2003 HONDA PILOT IGNITION - AT FIRST WE WERE HAVING ISSUES INSERTING THE KEY INTO THE IGNITION. THEN IT PROGRESSED TO NEEDING TO JIGGLE THE KEY IN ORDER TO GET IT TO TURN TO ANY POSITION OF THE IGNITION. THE KEY WOULD GO IN BUT IT'D TAKE SEVERAL ATTEMPTS, OF A MINIMUM OF 10 TO 15 MINUTES, BEFORE WE COULD GET THE IGNITION TO START. WE READ THE MANUAL AND UNDERSTOOD THE IMPORTANCE OF KEEPING THE WHEELS STRAIGHT - THAT SEEMED TO HELP FOR A FEW ATTEMPTS. NOW THE KEY GOES IN BUT DOESN'T TURN AT ALL. WITH EVERYTHING THAT HAS BEEN DOCUMENTED ABOUT THIS ISSUE FROM HONDA CUSTOMERS AND THE VOLUME OF CUSTOMERS IT IS AFFECTING WHY ISN'T HONDA DOING THE 'RIGHT THING' AND ISSUING A VOLUNTARY RECALL?! *TR

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