NHTSA Complaint #10471729 — 2011 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10471729
Vehicle	2011 FORD EXPLORER
Component	STEERING
Date of Incident	August 6, 2012
Date Filed	August 21, 2012
Mileage	21,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

ON THREE SEPARATE OCCASIONS WITHIN THE PAST TWO WEEKS THE POWER STEERING HAS FAILED. THE MOST RECENT EVENT OCCURRED WHILE MY WIFE WAS DRIVING AT HIGHWAY SPEEDS. SHE SAID THE CAR WAS UNCONTROLLABLE AND SHE HAD TO BRAKE TO A STOP IN THE TRAVEL LANE. THE PROBLEM CAN BE RESOLVED TEMPORARILY BY SHUTTING OFF THE IGNITION AND POWER AND RESTARTING, BUT IT IS OBVIOUSLY A RECURRING ISSUE. *TR

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