NHTSA Complaint #10470035 — 2002 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	10470035
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	August 3, 2012
Date Filed	August 9, 2012
Mileage	135,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE, THE GEAR SHIFT LEVER FAILED. THE CONTACT TRIED TO SHIFT THE VEHICLE IN PARK BUT THE GEAR SHIFT REMAINED STUCK. THE CONTACT STATED THE VEHICLE CONTINUED TO MOVE AND THE EMERGENCY BRAKE WAS USED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THEY STATED THAT THE ALUMINUM HOUSE THAT CONNECTED THE SHIFT LEVER TO THE STEERING COLUMN FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND HAVE NOT RESPONDED. THE FAILURE MILEAGE WAS 135,000.

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