NHTSA Complaint #10469497 — 2004 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10469497
Vehicle	2004 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	August 3, 2012
Date Filed	August 7, 2012
Mileage	78,460 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

UPON OPENING THE REAR LIFT GATE, THE HINGES COMPLETELY GAVE OUT AND THE LIFT GATE FELL AWAY FROM THE TRUCK. I WAS FORTUNATE IN THAT I WAS ABLE TO CATCH AND HOLD IT, AS MY 5 YEAR OLD SON WAS STANDING BENEATH IN ORDER TO HAND ME HIS BEACH TOYS, AT THE TIME OF THE INCIDENT. I HAD TO HOLD THE (VERY HEAVY) LIFT GATE UNTIL A MECHANIC ARRIVED TO DETACH ELECTRICAL COMPONENTS AND PLACED THE LIFT GATE INSIDE THE 2004 FORD EXPLORER. I THEN HAD TO DRIVE HOME WITH NO LIFT GATE WHILE EXHAUST FUMES FILLED THE TRUCK. IT SHOULD BE NOTED THAT PRIOR TO THIS INCIDENT, THE TAILGATE CRACKED, WHICH I SEE IS A COMMON ISSUE WITH THIS PARTICULAR VEHICLE AND THE SUBJECT OF A CLASS ACTION LAWSUIT. *TR

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