NHTSA Complaint #10512128 — 2004 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10512128
Vehicle	2004 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	August 17, 2012
Date Filed	May 9, 2013
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE RIGHT HINGE ON THE REAR WINDOW LIFT GATE IS CORRODED AND AS A RESULT IS HALF BROKEN OFF. THE WINDOW RATTLES DUE TO IT BEING LOOSE. THE LEFT HINGE IS NOW STARTING TO DO THE EXACT SAME THING. THERE HAVE BEEN TIMES WHEN I TURN THE VEHICLE ON AND THE MESSAGE CENTER WILL INDICATE 'REAR LIFTGATE AJAR' AND IT IS THE WINDOW HATCH THAT IS AJAR. I FEEL THIS ISSUE W/THE HINGE WILL AJAR FROM THE LATCH. I CALLED A LOCAL DEALERSHIP TO SEE IF THIS WAS A RECALL AND HE STATED NOT ON MY SPECIFIC VEHICLE AFTER GIVING HIM MY VIN. I FEEL THIS IS A HUGE SAFETY ISSUE. I REFRAIN USE OF THE WINDOW IN THE FEAR IT WILL FALL ON ME. NOW MY FEAR IS THE WINDOW WILL FALL COMPLETELY OFF WHILE DRIVING.

Related Complaints for the 2004 FORD EXPLORER

Other STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS Complaints

#10618786 — August 4, 2014 — TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT AFTER OPENING THE REAR GLASS LIFT GATE WINDOW, THE...

#10608317 — July 5, 2014 — UPON OPENING THE REAR GLASS HATCH, THE PASSENGER SIDE OF THE HINGE BROKE WHEN FULLY OPEN AND THE WINDOW FELL DOWN, H...

#10558540 — January 5, 2014 — MY CAR WAS PARKED OUTSIDE OF THE GROCERY STORE. I OPENED THE REAR HATCH TO LOAD MY GROCERIES. AS I REACHED UP TO CLOS...

#10536776 — August 22, 2013 — REAR LIFT GATE HINGES CRACKING AT PIN CAUSING REAR GATE GLASS TO SHIFT DOWN AND TAILGATE NOT TO LATCH CORRECTLY. *TR

#10489084 — December 18, 2012 — TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE REAR LIFTGATE HATCHBACK HINGE WAS CORRODED AND...

Recent Complaints for the 2004 FORD EXPLORER

#11591062 — SERVICE BRAKES — May 28, 2024 — on [XXX] brought to local shop on power steering leak. Week before, Paid $50 for inspection. on [XXX] appointment was...

#11570989 — FUEL/PROPULSION SYSTEM — February 9, 2024 — I need a new gas tank for my vehicle and Ford stopped making the gas tank for my vehicle. That is a very big safety i...

#11533148 — FUEL/PROPULSION SYSTEM — July 19, 2023 — Smoke for a good 5 mins under the hood oil leeking

#11518469 — ENGINE — April 22, 2023 — Back windows fell off track and windows fell down, cannot roll them up. AC and Heater broke and won't work at all. Fu...

#11518469 — FUEL/PROPULSION SYSTEM — April 22, 2023 — Back windows fell off track and windows fell down, cannot roll them up. AC and Heater broke and won't work at all. Fu...