NHTSA Complaint #10468274 — 2008 CHEVROLET IMPALA LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10468274
Vehicle	2008 CHEVROLET IMPALA
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	June 1, 2011
Date Filed	July 30, 2012
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

POWER DOOR LOCKS STOPPED WORKING. I CAN OPEN THE DRIVERS DOOR WITH THE KEY, BUT THE OTHER POWER LOCKS DO NOT OPEN. IT STARTED WITH THE REAR LOCKS AND NOW INCLUDES ALL LOCKS. THIS IS DANGEROUS BECAUSE WE CARRY OUR SMALL GRANDCHILDREN IN THEIR CAR SEATS IN THE BACK. THE ONLY WAY TO UNLOCK THE DOORS IS TO ROLL DOWN THE POWER WINDOW AND REACH IN TO UNLOCK. I HAVE DISCUSSED THIS WITH CHEVROLET BUT THEY SAY THEY HAVE NO REPORTS OF OTHERS HAVING THIS PROBLEM. THIS IS HARD TO BELIEVE SINCE THERE ARE SO MANY REPORTS OF THIS ON THE INTERNET FORUMS. I BELIEVE THIS IS A VERY SERIOUS SAFETY ISSUE. IN AN ACCIDENT, THE REAR WINDOWS MAY NOT FUNCTION AND WE WOULD HAVE TO BREAK OUT THE REAR WINDOWS TO FREE OUR GRANDCHILDREN. *TR

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#10658944 — November 18, 2014 — WHEN I ATTEMPT TO LOCK OR EVEN UNLOCK MY CHEVROLET WITH THE REMOTE, THE DOOR LOCKS REACT ERRATICALLY. SOMETIMES THEY...

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