NHTSA Complaint #10466693 — 2010 DODGE JOURNEY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10466693
Vehicle 2010 DODGE JOURNEY
Component ENGINE
Date of Incident
Date Filed
Mileage 34,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

THE CAR FIRST WOULD STALL WHILE DRIVING LOSING ALL POWER, A PLASTIC PIECE WAS INSTALLED TO HOLD KEY AFTER SEVERAL COMPLAINTS. SHORTLY AFTER THE VEHICLE WOULD NOT START AT ALL ON SEVERAL OCCASIONS LEAVING ME STRANDED THIS HAPPENED FOR ALMOST A YEAR MORE OFTEN THAN NOT AND I WAS TOLD BY THE DEALERSHIPS THERE IS NO RECALL AND I WOULD NEED TO PAY TO REPLACE THE IGNITION WHICH I HAD TO FINALLY DO WHEN THE VEHICLE WOULD NO LONGER START AT ALL IN JANUARY OF 2012, I NOW HAVE A NEW IGNITION WHICH WAS SUPPOSED TO FIX THE PROBLEM AND HAVE STILL BEEN EXPERIENCING THE SAME PROBLEMS ABOUT A MONTH AFTER I REPLACED THE IGNITION AND KEYS WHICH I HAD TO PAY EXTRA FOR A SECOND KEY IT IS GETTING BACK TO THE WAY IT WAS BEFORE I REPLACED THE IGNITION TAKING ME 30 MINS TO START MY CAR TODAY, ALL THE POWER COMES ON THE ENGINE WILL JUST NOT TURN OVER. THIS CAR IS BECOME VERY UNRELIABLE FOR A WORKING MOTHER, I NEVER KNOW IF I'LL BE ABLE TO JUST GET IN MY CAR AND GO OR IF I'LL HAVE TO LEAVE MY CAR SOMEWHERE OVER NIGHT AND COME BACK AND HOPE IT STARTS AGAIN. PLEASE HELP!! *TR

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