NHTSA Complaint #10465698 — 2011 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10465698
Vehicle	2011 FORD EXPLORER
Component	STEERING
Date of Incident	July 6, 2012
Date Filed	July 15, 2012
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

DRIVING ON HIGHWAY AT HIGHWAY SPEEDS WHEN THE ALERTS FOR FAILURE OF THE ELECTRONIC STABILITY CONTROL CAME ON. WE THEN REALIZED THAT THE POWER STEERING HAD FAILED AND HAD DIFFICULTY STEERING THE VEHICLE. MANAGED TO GET THE VEHICLE OFF AT AN EXIT. TOWED TO DEALER. DEALER NOT CLEAR AS TO WHAT HAPPENED AND PART TO REPAIR IS ON BACK ORDER FROM FORD. INTERNET RESEARCH DEMONSTRATED THIS IS A COMMON PROBLEM WITH 2011 FORD EXPLORERS. *TR

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