NHTSA Complaint #10464424 — 2011 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10464424
Vehicle	2011 FORD EXPLORER
Component	STEERING
Date of Incident	June 23, 2012
Date Filed	July 6, 2012
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WHEN THE VEHICLE WAS STARTED, THE POWER STEERING WAS NOT FUNCTIONING. THE DASH MESSAGE CENTER SHOWED A POWER STEERING ASSIST FAULT. THIS HAD HAPPENED A COUPLE OF TIMES IN THE PAST BUT TURNING THE VEHICLE OFF AND THEN BACK ON SOLVED THE PROBLEM ON PRIOR OCCASIONS. THIS TIME THE POWER STEERING CONTINUED TO FAIL AFTER MULTIPLE TIMES OF TURNING THE VEHICLE OFF AND BACK ON. THIS MALFUNCTION MADE THE VEHICLE VERY DIFFICULT TO STEER AND MANEUVER. *TR

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