NHTSA Complaint #10464398 — 2009 DODGE RAM 1500

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10464398
Vehicle	2009 DODGE RAM 1500
Component	VISIBILITY/WIPER
Date of Incident	June 29, 2012
Date Filed	July 6, 2012
Mileage	46,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE EXITING THE VEHICLE, HE HEARD A LOUD KNOCKING NOISE COMING FROM BEHIND THE DASHBOARD. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THERE WAS AN ISSUE WITH THE WINDSHIELD WIPER MOTOR. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 09V084000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR) HOWEVER, THE FAILURE RECURRED. THE DEALER ADVISED THE CONTACT THAT THEY WOULD NOT PERFORM THE RECALL REPAIRS A SECOND TIME FREE OF CHARGE. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,500. THE VIN WAS UNAVAILABLE.

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