NHTSA Complaint #10462125 — 2003 MERCURY SABLE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10462125
Vehicle	2003 MERCURY SABLE
Component	ELECTRICAL SYSTEM
Date of Incident	April 3, 2010
Date Filed	June 18, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I OWN A 2003 MERCURY SABLE, AND APPROXIMATELY BACK IN 2010 I EXPERIENCED MY FIRST FAILURE OF THE BLOWER RESISTOR MOTOR. THEN ONE MONTH LATER I EXPERIENCED ANOTHER FAILURE, BEING UNDER WARRANTY THEY REPLACED IT, ANOTHER MONTH GOES BY AND YET ANOTHER FAILURE, TAKE IT BACK AND WE TRIED TO FIGURE WHY IT WAS FAILING. WE THEN COME UP MY CAR WAS MAINLY GARAGED, AND I RARELY DRIVE IN THE RAIN. ON THE THREE DIFFERENT DATES OF FAILURE WE WERE EXPERIENCING HEAVY RAIN THAT I HAD DRIVEN IN AND UPON THE NEXT DAY OR TWO GOING OUT IT FAILED. THEY THEN PUT SILICONE AROUND AND NEAR EVERYTHING. NOW IT IS MAY OF 2012 AND I EXPERIENCE ANOTHER FAILURE, DOING SOME OF MY OWN INVESTIGATING I AM SHOCKED TO KNOW THAT THIS IS A KNOWN ISSUE FOR 2001 - 2004 FORD TAURUS AND MERCURY SABLE CARS. AND THERE IS A TSB 04-15-3 ON HOW TO RESOLVE THIS ISSUE. TO ME THIS IS A VERY POTENTIAL FIRE HAZARD SINCE WHEN THE WATER COMES INTO CONTACT WITH LIVE ELECTRICITY TO CAUSE THE BLOW OUT CAN INDEED CAUSE A SHOCK OR EVEN DAMAGE THE BLOWER MOTOR. AND IF A PERSON FOOT HAPPENS TO BE IN THE AREA WHEN THE SHORT HAPPENS THEY COULD GET AN UNEXPECTED JOLT AND GET HURT. THIS SHOULD BE A MANDATORY RECALL EVENT FOR THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR

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