NHTSA Complaint #10459243 — 2011 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10459243
Vehicle	2011 FORD EXPLORER
Component	STEERING
Date of Incident	May 22, 2012
Date Filed	May 22, 2012
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

WHILE TRAVELING DOWNTOWN COLUMBIA AT APPROXIMATELY 15 MPH, MY SERVICE TRACKING DEFAULT LIGHT COMES ON AND THEN POWER STEERING DEFAULT LIGHT COMES ON, MY STEERING WHEEL COMPLETELY LOCKS UP, LUCKILY, I WAS NOT MAKING A TURN AT THE TIME I WOULD HAVE NAILED ANOTHER CAR OR A PERSON, I IMMEDIATELY TURNED OFF THE CAR AND RESTARTED IT, POWER STEERING BEGAN TO WORK BUT THE SERVICE TRACKING DEFAULT LIGHT CAME BACK ON. I AM VERY WORRIED TO PUT MY TWO CHILDREN IN THIS CAR NOW, DEALERSHIP IS HAVING ME BRING IN THE VEHICLE TOMORROW AND I AM SERIOUSLY CONSIDERING BUYING AN EXTENDED WARRANTY ON THIS CAR, I HAVE HAD EXPLORERS IN THE PAST AND NEVER HAD A PROBLEM, BUT I DON'T KNOW THAT I WILL BUY ANOTHER ONE AFTER THE ISSUES WITH THIS CAR. THIS IS A VERY SERIOUS ISSUE, FORD NEEDS TO GET OFF THEIR BUTTS AND GET THIS FIXED, SOMEONE COULD SERIOUSLY GET HURT. SERIOUS LAW SUIT WAITING TO HAPPEN. *TT

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