NHTSA Complaint #10455554 — 2002 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	10455554
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	April 15, 2012
Date Filed	April 17, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

VEHICLE TRANSMISSION HAS SUDDENLY QUIT AT ONLY 120,000 MILES. BECAUSE OF A CODE P0775 "PRESSURE CONTROL SOLENOID". SHOPPED THE FIX (WHICH ALL REPAIR SHOPS SAY IS VERY COMMON ON EARLY 2000 FORD'S) AND IT WILL NEED A $2500 REBUILD. DID SOME ONLINE RESEARCH AND FOUND MORE COMPLAINTS ON THIS THAN I CAN ACCOUNT FOR. I CONTACTED FORD CUSTOMER SUPPORT LINE AND WAS TRANSFERRED TO MY LOCAL DEALER. LOCAL DEALER SAID I FALL OUTSIDE OF ANY CUSTOMER APPRECIATION PROGRAMS AND THERE IS NOTHING THEY CAN DO THAN FIX IT FOR ME FOR $3200. WITH THE AMOUNT OF COMPLAINTS ON THIS ISSUE ALONG WITH THE CRACKED TAILGATE THAT I SEE ON ALL FORD EXPLORERS I DRIVE BY, THERE SHOULD BE SOME SORT OF FORCED RECALL. *JS

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