NHTSA Complaint #10452634 — 2011 FORD EXPLORER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10452634
Vehicle	2011 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	March 21, 2012
Date Filed	March 22, 2012
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE BRAKES WOULD NOT RESPOND WHEN DEPRESSED. THE GAUGES ON THE INSTRUMENT PANEL ALSO STOPPED FUNCTIONING. THE VEHICLE DID NOT STALL. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD AND REGAINED STEERING AND BRAKE POWER AFTER RESTARTING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

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