NHTSA Complaint #10451614 — 2003 FORD WINDSTAR

DRIVING 45 MPH WHEN SOMETHING SNAPPED UNDER FRONT OF THE VEHICLE LOST STEERING COMPLETELY HIT THE CURB GOT PUSHED BACK TO THE MIDDLE OF THE 4-LINE ROAD AND CAME TO A STOP VERY LUCKY. LATER FOUND OUT THAT LOWER SUBFRAME CONTROL ARM BROKE OF THE FRAME DUE TO RUST AND PULLED OUT AXLE SNAPPED SWAY BAR AND DAMAGED BALL JOINTS, TOWED IT TO A DEALER AND THEY ARE WILLING TO FIX FRAME BUT WANT ME TO PAY FOR ALL THE OTHER EXPENSE SWAY BAR, BALL JOINTS, TIRES, STEERING ARM TOTALING OVER A 1000 $. CAN NOT BELIEVE THAT FORD WOULD NOT AT LEAST REPLACE ALL NEEDED PART CONSIDERING THAT I MADE IT OUT ALIVE AND WITH OUT A CRUSH. AND ALL THIS AFTER THEY HAVE PERFORMED REAR AXLE REPAIR AND CHECKED THE FRONT AND WAS INFORMED THAT FRONT WAS SAFE A YEAR AGO .ABOUT 10,000 MILES AND A YEAR LATER I HAD THIS HAPPENED. THE VEHICLE HAS 74,000 MILES ONLY. *TR