NHTSA Complaint #10445785 — 2002 FORD EXPLORER

I AM A SINGLE MOTHER OF 4 DRIVING 55MPH IN HEAVY TRAFFIC ON A 4 LANE HIGHWAY, WITH MY CHILDREN IN THE VEHICLE WHEN THE O/D LIGHT FLASHED A FEW TIMES AND THEN THE TRANSMISSION JUST STOPPED WORKING, AS THOUGH THE VEHICLE WAS IN NEUTRAL I COASTED SAFELY TO A STOP THANK GOD. I TOOK IT TO A FORD SERVICE CENTER AND THEY SAID IT WAS CAUSED BY THE SERVO BOAR????? NEVER HERD OF THIS. IT USED TO BE A SEPERATE LINE THAT COULD BE REPLACED NOW IT IS BUILT INTO THE TRANSMISSION AND THE WHOLE TRANSMISSION HAS TO BE REPLACED. IS WHAT I WAS TOLD TO ME BY THE CERTIFIED FORD SERVICE MAN AND THAT THERE WAS NOT A PROBLEM WITH THE OLD STYLE LINES BUT HE HEARS OF THIS OFTEN WITH THE NEWER TRANSMISSIONS. WAS THIS CHANGED JUST FOR PROFIT BY FORD MOTOR COMPANY? BECAUSE WITH THIS HAPPENING WITHOUT WARNING SOMEONE COULD GET INTO AN ACCIDENT AND BE SERIOUSLY INJURED OR KILLED DEPENDING ON THE SITUATION. I AM VERY UPSET THAT MY FAMILY WAS PUT IN THIS SITUATION BUT WE GOT LUCKY. IF WE WERE ONLY LUCKY ENOUGH TO HAVE THE MONEY TO FIX IT NOW, IT IS $2,400 FOR THE NEW TRANSMISSION AND LABOR. *TT