NHTSA Complaint #10444577 — 2003 VOLKSWAGEN JETTA SEATS

Complaint Details

ODI Number	10444577
Vehicle	2003 VOLKSWAGEN JETTA
Component	SEATS
Date of Incident	January 14, 2012
Date Filed	January 19, 2012
Mileage	134,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, SHE SMELLED SOMETHING BURNING. AFTER INSPECTION, SHE NOTICED A HOLE IN THE SEAT FROM THE SEAT WARMER BECOMING EXCESSIVELY HOT. THE DEALER ADVISED THE CONTACT TO NOTIFY THE MANUFACTURER OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 134,000.

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