NHTSA Complaint #10443812 — 2007 HYUNDAI ENTOURAGE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10443812
Vehicle	2007 HYUNDAI ENTOURAGE
Component	STRUCTURE:BODY
Date of Incident	October 1, 2007
Date Filed	January 14, 2012
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

AUTOMATIC VAN DOORS FAIL TO CLOSE AND REBOUND OPEN. THE VAN HAS BEEN IN MULTIPLE TIMES (OVER 10) THE DOOR ASSEMBLY HAS BEEN REPLACED AT LEAST 5 TIMES AND ALL RECALLS HAVE BEEN FIXED. THIS VAN IS NOT SAFE. THEY ALL NEED TO BE RECALLED TO AVOID SERIOUS INJURY. HYUNDAI IS NOT MAKING THIS VAN ANY LONGER AND HAS GIVEN CONSUMERS LITTLE HOPE TO FIXING THE DOORS ONCE AND FOR ALL. I SAT IN THE PARKING LOT SINGLE DIGIT TEMPS, SNOW AND WIND CHILLS WITH MY YOUNG DAUGHTER WHILE I TRIED AND TRIED TO CLOSE THE DOOR. THEY WILL NOT EVEN CLOSE ON THE MANUAL SETTING AT TIMES. THIS VAN IS DANGEROUS! *TR

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