NHTSA Complaint #10443500 — 2003 FORD WINDSTAR POWER TRAIN

Complaint Details

ODI Number	10443500
Vehicle	2003 FORD WINDSTAR
Component	POWER TRAIN
Date of Incident	April 16, 2011
Date Filed	January 11, 2012
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WE WERE DRIVING ON A HIGHWAY IN SOUTH CAROLINA WHILE ON VACATION AND MY VAN LOST THE DRIVING POWER, THE MOTOR WAS RUNNING AND THE TACHOMETER WENT HIGHER AS WE TRIED TO GO, BUT WERE UNABLE TO MOVE. WE HAD TO IMMEDIATELY GLIDE OFF OF THE ROAD AND BE TOWED TO A LOCAL GARAGE. THE MECHANIC SAID THAT THE MAIN SHAFT AND TORQUE CONVERTER WERE DEFECTIVE AND HAD TO BE REPLACED. AT THE COST OF $1200 FOR REPAIR, A RENTAL CAR OF $350 AND A RETURN FLIGHT TO RETRIEVE VAN AFTER REPAIRS, IT WAS A VERY EXPENSIVE TORQUE CONVERTER AND SHAFT. *TR

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