NHTSA Complaint #10442557 — 2011 FORD EXPLORER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10442557
Vehicle	2011 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	November 23, 2011
Date Filed	January 5, 2012
Mileage	7,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

THE FORD SYNC SYSTEM DECIDED TO DO AN UPGRADE AND DISABLED ALL RELATED FEATURES FOR ABOUT 30 MINUTES. THIS INCLUDED AUDIO, CELL PHONE LINK, RADIO, HEATER AND THE REAR VIEW CAMERA! IT HAS OCCURRED AGAIN AND APPEARS TO ALWAYS HAPPEN IMMEDIATELY AFTER STARTING THE CAR, WHICH IS WHEN THE REAR VIEW CAMERA IS VERY LIKELY TO BE NEEDED. *TR

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