NHTSA Complaint #10438900 — 2002 JEEP GRAND CHEROKEE SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Complaint Details

ODI Number	10438900
Vehicle	2002 JEEP GRAND CHEROKEE
Component	SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Date of Incident	December 7, 2009
Date Filed	December 7, 2011
Mileage	48,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE PARKED, THE CONTACT NOTICED THE HEATING FUNCTION WAS NOT WORKING WITHIN THE FRONT DRIVER'S SIDE SEAT. THE CONTACT DISASSEMBLED THE SEAT AND NOTICED THAT THE WIRES WITHIN THE SEAT WERE MELTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 01/24/12*LJ THE CONSUMER WAS INFORMED BY A CHRYSLER INVESTIGATOR, HISVEHICLE WAS NOT INCLUDED IN THE RECALL AND THERE WERE DEFECTS WITH THE SEAT. UPDATED 03/13/12

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