NHTSA Complaint #10389632 — 2002 JEEP GRAND CHEROKEE SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Complaint Details

ODI Number	10389632
Vehicle	2002 JEEP GRAND CHEROKEE
Component	SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Date of Incident	March 1, 2011
Date Filed	March 9, 2011
Mileage	86,480 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER HEATED ELECTRIC SEATS WERE OVERHEATING ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT BOTH OF THE FRONT SEAT HEATING ELEMENTS WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 86,480. UPDATED 05/04/11 *BF THE CONSUMER STATED T HE SEAT BECAME VERY HOT AND THEN STOPPED WORKING ALTOGETHER. UPDATED 05/09/11

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