NHTSA Complaint #10432862 — 2002 JEEP GRAND CHEROKEE SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Complaint Details

ODI Number	10432862
Vehicle	2002 JEEP GRAND CHEROKEE
Component	SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Date of Incident	October 17, 2011
Date Filed	October 26, 2011
Mileage	73,800 miles
Crash	No
Fire	Yes
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEAT BECAME BURNED BECAUSE THE HEATING ELEMENT HAD A SHORTAGE AND OVERHEATED. THE CONTACT SUSTAINED BURNS TO THE LEG. THE DEALER DID NOT OFFER ANY ASSISTANCE, STATING THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 74,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 73,800. UPDATED 11/18/11*LJ UPDATED 02/29/12

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