NHTSA Complaint #10327459 — 2002 JEEP GRAND CHEROKEE SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Complaint Details

ODI Number	10327459
Vehicle	2002 JEEP GRAND CHEROKEE
Component	SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Date of Incident	January 1, 1901
Date Filed	April 27, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

2002 JEEP GRAND CHEROKEE. COMPLAINT CONCERNING CHRYSLER SAFETY RECALL- HEATED SEAT ELEMENTS *GR THE CONSUMER STATED BOTH FRONT SEAT HEATER ELEMENTS WERE REPLACED AFTER THE DRIVERS SEAT STOPPED WORKING. THE DEALER REFUSED TO REPAIR THE VEHICLE FREE OF CHARGE, BECAUSE THE CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE RECALL. WHEN THE CONSUMER WENT TO ANOTHER REPAIR FACILITY, THEY DISCOVERED THE DRIVERS COMPONENT WAS CHARRED. *JB

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