NHTSA Complaint #10438515 — 2002 VOLKSWAGEN JETTA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10438515
Vehicle	2002 VOLKSWAGEN JETTA
Component	POWER TRAIN
Date of Incident	December 3, 2011
Date Filed	December 4, 2011
Mileage	139,110 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MY 2002 VW JETTA GLX (AUTOMATIC) HAS SEVERE TRANSMISSION PROBLEMS. WHEN ACCELERATING, IT HESITATES AND THEN POPS INTO GEAR JERKING THE CAR. THIS IS VERY ALARMING AND DANGEROUS, ESPECIALLY WHEN I AM ON THE ROAD WITH OTHER VEHICLES AROUND ME. I ALMOST HAD SEVERAL ACCIDENTS DUE TO TRYING TO PULL OUT IN TRAFFIC BUT THE TRANSMISSION IS SO UNRELIABLE AND SLIPS THEREBY CAUSING ME TO STALL IN ONCOMING TRAFFIC. THEN, TODAY THE CAR WOULD NOT GO INTO REVERSE OR NEUTRAL AT ALL. I'VE SEEN SO MANY TRANSMISSION COMPLAINTS ABOUT THIS YEAR'S MODEL AND IT IS SO UNFAIR FOR THE CONSUMER TO BE RESPONSIBLE FOR THIS EXPENSIVE REPAIR. *TR

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