NHTSA Complaint #10984494 — 2002 VOLKSWAGEN JETTA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10984494
Vehicle	2002 VOLKSWAGEN JETTA
Component	POWER TRAIN
Date of Incident	April 10, 2017
Date Filed	May 9, 2017
Mileage	166,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

THE SHIFTER FIRST LOCKED UP IN HEAVY TRAFFIC, THEN LATER CAME COMPLETELY LOOSE IN TRAFFIC. THE VW PARTS DEPARTMENTS SAID THIS PROBLEM HAS HAPPENED SO MUCH THAT NO ONE WITHIN 200 MILES HAD THE PARTS IN STOCK AS THEY WERE SOLD OUT. VW REFUSED TO COOPERATE WITH THE BETTER BUSINESS BUREAU IN RESOLUTION. THE BBB TOLD ME TO REPORT TO THE NHTSA>

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#10445076 — January 24, 2012 — I HAVE A 2002 JETTA & IN NOVEMBER 2011, I BEGAN EXPERIENCING ISSUES WITH THE AUTOMATIC TRANSMISSION. IT ONLY OCCURS W...

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