NHTSA Complaint #10438108 — 2002 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10438108
Vehicle 2002 FORD EXPLORER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 50,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I OWN A 2002 FORD EXPLORER XLS. I HAVE BEEN HAVING TRANSMISSION PROBLEMS FOR A WHILE AND FORD DEALER TOLD ME IT WAS COMMON WITH THE 2002 EXPLORER. I AM NOW AT 100K MILES AND MY TRANSMISSION IS IN NEED OF BEING REBUILT BECAUSE FORD MANUFACTURED A TRANSMISSION THAT WAS TWO SMALL FOR THE 2ND AND 5TH GEARS TO SHIFT IN WHICH CREATED FRICTION AND WEAR ON THE TRANSMISSION. I AM A SINGLE MOTHER WHO STILL OWES MONEY ON THIS VEHICLE AND I CANNOT AFFORD 2000 TO "REBUILD" THIS TRANSMISSION FOR IT TO FAIL ON ME AGAIN LIKE ALL THE REST. I CONTACTED FORD AND OF COURSE THEY TOLD ME THAT THEY COULDN'T HELP ME. MY FATHER BEING A MECHANIC TOLD ME THAT I CANNOT DRIVE THIS VEHICLE BECAUSE THE MOTOR WAS ABOUT TO BLOW DUE TO THE HIGH RPMS THIS TRANSMISSION HAS BEEN PUTTING OUT FOR A WHILE. AFTER DOING RESEARCH I FOUND THIS WEBSITE HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/TRANSMISSION/TRANSMISSION_FAILURE.SHTML WHERE OVER 350 PEOPLE ARE HAVING THE SAME ISSUE WITH THE SAME YEAR, MAKE, AND MODEL VEHICLE. I COULD HAVE POTENTIALLY BROKE DOWN IN THE MIDDLE OF THE ROAD WITH MY THREE YEAR OLD IN THE CAR WHERE ANYTHING COULD HAVE HAPPENED. THESE VEHICLES ARE NORMAL BOUGHT FOR FAMILY VEHICLES AND I DO NOT SEE HOW THIS IS NOT ON THE RECALL LIST SINCE IT IS PUTTING MANY FAMILIES IN DANGER. PLEASE LET ME KNOW IF THERE IS ANYTHING I NEED TO DO TO GET A RECALL ACTIVE ON THIS TRANSMISSION. THANK YOU. *TR

Related Complaints for the 2002 FORD EXPLORER

Other POWER TRAIN Complaints

#11469181 Overdrive light flashes after driving a little bit hard shifting doesn't shift into overdrive 4x4 lights indicate tha...
#11397933 TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION EXPER...
#11376670 THE ISSUES THAT I'M HAVING IS THE EXHILARATION (PICKING UP SPEED) ON A PUBLIC STREET AS WELL AS IN THE EXPRESSWAY IT ...
#11300058 TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE TRANSMISSION I...
#11265269 THE CAR GETS STUCK IN PARK AND WILL NOT INTO REVERSE, NEUTRAL OR DRIVE. IT DOESN'T HAPPEN OFTEN BUT HAS BEEN HAPPENI...

Recent Complaints for the 2002 FORD EXPLORER

#11672158 STRUCTURE:BODY September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...
#11672158 UNKNOWN OR OTHER September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...
#11594472 AIR BAGS The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving 45 MPH, the driver’s side...
#11557714 ENGINE The contact owns a 2002 Ford Explorer. The contact stated while driving 45 MPH, the vehicle shut off. The contact was...
#11483635 ENGINE The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving...
Check any vehicle history by VIN - Free vehicle history report