NHTSA Complaint #10437645 — 2011 SUBARU OUTBACK SUSPENSION

Complaint Details

ODI Number	10437645
Vehicle	2011 SUBARU OUTBACK
Component	SUSPENSION
Date of Incident	July 13, 2011
Date Filed	November 29, 2011
Mileage	8,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

VEHICLE VIBRATION - AFTER ABOUT 8K MILES A VIBRATION STARTED IN THE SEAT AND STEERING. TIRES WERE REBALANCED USING A ROAD FORCE BALANCING MACHINE. THEN THE VIBRATION WOULD COME AND GO EVEN AT SET SPEEDS. BUT WOULD GET WORSE GOING AROUND TURNS AT HIGHWAY SPEEDS. DEALERSHIP DID A "FIX" WHICH DIDN'T CHANGE ANYTHING. NO MATTER THE LOAD IN THE CAR 5 PEOPLE IN THE CAR OR EMPTY VIBRATION COMES AND GO. THEY SAY THE ISSUE WAS FIXED IN 2012 MODELS HAD A LOANER WHILE CAR WAS IN FOR THE 2 DAY FIX. SAME VIBRATION ISSUE AS I HAD. THE ONLY GOOD THING ABOUT THIS FIX. MY REAR TIRES ARE WEARING BETTER THEN THEY WERE BEFORE IT. THE OUTSIDE OF MY TIRES WERE WEARING FUNNY EVEN WHEN THE ALIGNMENT WAS WITHIN SPEC. *KB

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