NHTSA Complaint #11634043 — 2011 SUBARU OUTBACK

On [XXX] Clay Subaru in Norwood, MA told me that my 2011 Subaru Outback has front subframe rot. Supposedly they do a 100 point inspection every oil change, which is performed every 6 or so months, yet this problem was first report last October! The car had only 81,616 miles on it. (Now it has 82,000ish) The dealer claims it will cost $5368.96 to fix the car and that the subframe needs fixing within 12 months. No warning lights have appeared. I've owned the car since 2017. It had 39,371 miles on it when bought & had been serviced and sold by this same dealer with only one owner It was in pristine condition, according to an independent mechanic that inspected it before I bought it. All my oil changes are done at the same dealer, yet the problem was not identified before. This is a vehicle made for off road travel (which I have NOT done) and for winter weather. WHY IS THE SUBFRAME rotting? Reedit reports that there are at least 200 others that have reported the same problem to you for cars of this same year! Please advise!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6