NHTSA Complaint #10436379 — 2004 FORD TAURUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10436379
Vehicle	2004 FORD TAURUS
Component	STRUCTURE:BODY
Date of Incident	December 21, 2009
Date Filed	November 18, 2011
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD TAURUS. WHILE PARKED, THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE DOOR WOULD NOT LATCH WHEN CLOSED. THE CONTACT HAD TO HOLD THE DOOR WHILE DRIVING SO THAT IT WOULD NOT FLING OPEN. THE FAILURE RECURRED WHEN THE TEMPERATURE REACHED BELOW 30 DEGREES FAHRENHEIT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE TECHNICIAN GREASED THE DOOR LATCH AND APPLIED SILICONE SPRAY BUT THE FAILURE WAS NOT CORRECTED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

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