NHTSA Complaint #10235816 — 2004 FORD TAURUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10235816
Vehicle	2004 FORD TAURUS
Component	STRUCTURE:BODY
Date of Incident	July 21, 2008
Date Filed	July 25, 2008
Mileage	53,443 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I BOUGHT THE CAR IN MAY 2008 FROM LASCO FORD IN FENTON MI. I STARTED TO NOTICE WHEN IT RAINED HARD OR I WENT THROUGH THE CAR WASH THE PASSENGER SIDE FLOOR WAS WET IN THE FRONT SEAT AREA. I DIDN'T NOTICE IT RIGHT AWAY UNTIL A BAG I HAD ON THE FLOOR GOT SOAKED. I LOOKED UP THE PROBLEM THROUGH GOOGLE AND GOT A BLOG OF TAURUS OWNERS WITH THE SAME PROBLEM. THERE WAS A RECALL OF 2002-2003 TAURUSES FOR THE SAME PROBLEM AND I HAVE A 2004. THE RECALL NUMBER IS 03V087000 AND ALSO A TECHNICAL SERVICE BULLETIN FOR MY MODEL YEAR 2004 WITH THE NUMBER 031506 AND NHTSA NUMBER 10011149. THERE IS ANOTHER COMPLAINT FILED UNDER NUMBER 10184414. FORD KNEW OF THIS PROBLEM AND I THINK FORD SHOULD CORRECT IT. THEY REPLACED COWL TOP TRIM AND INSTALLED A WATER SHIELD ON THE FRESH AIR INLET. I DON'T KNOW IF THIS WILL WORK OR NOT. THE SERVICE MANAGER DARREN STATED IT HAD SEPARATED FROM THE WINDSHIELD. *TR

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