NHTSA Complaint #11362300 — 2004 FORD TAURUS

TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT THE GEAR SHIFTER CEASED IN THE PARK POSITION WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE STEERING COLUMN TUBE ASSEMBLY HOWEVER, THE FAILURE PERSISTED. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING) HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.