NHTSA Complaint #11053446 — 2004 FORD TAURUS

I WAS DRIVING ON THE HIGHWAY DOING AROUND 70 AND, ALL OF A SUDDEN, THE RPM'S REVVED UP REALLY HIGH (INTO THE 7000'S) AND THE CAR INDICATOR SAID CHECK TRANSMISSION. I QUICKLY CHANGED LANES AND GOT ONTO THE SHOULDER AND SHUT OFF MY CAR. I LET IT SIT FOR TEN MINUTES WHILE I CHECKED FOR VISIBLE PROBLEMS. FINDING NONE, I THEN TURNED THE CAR BACK ON AND PUT IT IN GEAR AND IT WOULD NOT MOVE. I TRIED IT IN EVERY GEAR BUT THE CAR STILL REFUSED TO MOVE. I THEN HAD IT TOWED TO A MECHANIC THAT SAID THAT MY TRANSMISSION WAS BAD. MY REGULAR MECHANIC AND I HAD DONE SOME RESEARCH OVER THE PHONE WHILE WE WERE WAITING TO HEAR BACK FROM THE MECHANIC AND FOUND THAT OTHER PEOPLE HAD THE SAME PROBLEM. THEY SAID THAT IT WAS THE FAULT OF A BAD TORQUE CONVERTER. FORD ACTUALLY HAS A LOT OF COMPLAINTS ABOUT BAD TORQUE CONVERTERS AND DID A RECALL FOR THEIR 2004 FREESTAR WHICH I HAD HEARD USES THE SAME TORQUE CONVERTER AS THE TAURUS. AFTER RESEARCHING, I DECIDED TO TAKE MY CAR TO A TRANSMISSION SHOP INSTEAD AND THEY CONFIRMED THAT THE TORQUE CONVERTER WAS INDEED BAD. THE SPLINES HAD STRIPPED OUT AND/OR BROKE. IT COST $1400.00 TO REPLACE IT FOR A CAR THAT HAD A LITTLE OVER 57000 MILES. DURING MY RESEARCH I CAME ACROSS OTHERS WHO HAD EVEN LESS MILEAGE ON THEIR TAURUS'S WHEN THEIR TORQUE CONVERTERS DIED.