NHTSA Complaint #10435448 — 2004 CHRYSLER PACIFICA

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THE WINDSHIELD DEFROSTER FAILED AND IT WAS BLOWING INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST. THE FAILURE WAS LOCATED WITHIN THE HEATER COMPUTER. A LOCAL GARAGE REPROGRAMMED THE HEATER COMPUTER SEVERAL TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE WINDSHIELD DEFROSTER CONTINUED TO MALFUNCTION THROUGH THE VENTS INSIDE THE VEHICLE. THE MANUFACTURER STATED THAT THEY WERE NOT AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 89,000.