NHTSA Complaint #10434246 — 2010 CADILLAC SRX

I BOUGHT MY SRX IN MAY 2011 WITH 2300 MILES ON IT. IN OCTOBER I NOTICED A SQUEAKING COMING FROM THE FRONT END WHEN I MADE TURNS. I TOOK IT TO THE DEALER AND SAID I NEEDED NEW STRUT MOUNTS. WHILE WAITING FOR THE PARTS TO COME IN, ON OCT 25 I WAS DRIVING JUST OFF THE HIGHWAY AND LOST ENGINE POWER. I WAS ONLY ABLE TO GO 15MPH WHILE MY RPMS WERE RUNNING HIGH. THE DEALER SAID I NEEDED A NEW THROTTLE CONTROL ASSEMBLY. ON OCT 26 THE CAR WENT IN FOR BOTH STRUT MOUNTS AND THROTTLE ASSEMBLY. THEY HAD MY CAR 4 DAYS. ON OCT 29 I GOT THE CAR BACK BUT ON NOV 2, THE STRUT MOUNT NOISE CAME BACK. THE DEALER INFORMED ME TO BRING THE CAR BACK IN. I BROUGHT IT TO THE DEALER TODAY AND I AM WAITING FOR THEM TO CALL TO TELL ME WHAT THE PROBLEM IS NOW. I AM VERY DISSATISFIED WITH THE VEHICLE AND DON'T FEEL SAFE DRIVING IT AS I DRIVE BETWEEN 4 STATES FOR MY JOB AND NEED A SAFE VEHICLE. CADILLAC/GM HAS BEEN CONTACTED SEVERAL TIMES BY MY BOYFRIEND AND MYSELF ABOUT THE ISSUES AND THEY HAVE NOT BEEN HELPFUL OR RESPONSIVE AT ALL. I WOULD EXPECT MORE CONSIDERING IT'S SUCH AN EXPENSIVE VEHICLE. *TR