NHTSA Complaint #10433942 — 2011 HYUNDAI SONATA STEERING

Complaint Details

ODI Number	10433942
Vehicle	2011 HYUNDAI SONATA
Component	STEERING
Date of Incident	May 10, 2011
Date Filed	November 2, 2011
Mileage	659 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE STEERING WHEEL WOULD FEEL LOOSE AND THE FRONT END OF THE VEHICLE WOULD EXHIBIT AN ABNORMAL CLICKING NOISE. IN ADDITION, THERE WAS AN ABNORMAL METAL SCRAPING SOUND COMING FROM THE REAR OF THE VEHICLE IN WHICH THE TIRES WERE WEARING PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURES. THE DEALER REPLACED THE STEERING CLOCK SPRING AND ADVISED THAT THE NOISE IN THE FRONT AND REAR OF THE VEHICLE WAS NORMAL BECAUSE OF THE WHEEL DESIGN. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FRONT AND REAR END CONTINUED TO MAKE NOISE WHILE DRIVING AND THE STEERING WHEEL STILL FELT EXTREMELY LOOSE. THE FAILURE MILEAGE WAS 659 AND THE CURRENT MILEAGE WAS 21,811.

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