NHTSA Complaint #10428375 — 2008 HYUNDAI ENTOURAGE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10428375
Vehicle	2008 HYUNDAI ENTOURAGE
Component	STRUCTURE:BODY
Date of Incident	October 21, 2009
Date Filed	October 3, 2011
Mileage	6,908 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

THIS VEHICLE HAS BEEN TO THE DEALERSHIP OVER 10 TIMES TO FIX NUMEROUS ISSUES WITH THE AUTOMATIC DOORS. ISSUES INCLUDE NOT OPENING, NOT CLOSING, NOT STOPPING WHEN OBSTRUCTED AND EVEN OPENING WHILE DRIVING. FRIDAY SEPTEMBER 30, 2011 THE VAN WAS PICKED UP FROM THE DEALERSHIP AFTER HAVING THE DOOR FIXED WHEN THE DOOR OPENED ON ITS OWN WHILE BACKING OUT OF THE DRIVEWAY. THE FOLLOWING DAY AFTER EXITING THE HIGHWAY AND PULLING INTO A PARKING LOT THE LEFT PASSENGER DOOR OPENED ON ITS OWN RIGHT AFTER IT WAS PUT INTO PARK. EVEN WITH THE POWER SHUT OFF TO THE DOOR WE COULD NOT GET THE DOOR TO REMAIN CLOSED. THE VEHICLE WAS TOWED BACK TO THE DEALERSHIP. THE WRECKER DRIVER HAD TO A BUNGEE CORD TO KEEP THE DOOR CLOSED FOR THE TRIP. *TR

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