NHTSA Complaint #10426906 — 2002 VOLKSWAGEN JETTA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10426906
Vehicle	2002 VOLKSWAGEN JETTA
Component	POWER TRAIN
Date of Incident	August 4, 2004
Date Filed	September 23, 2011
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE TRANSMISSION WOULD JERK AS SOON AS THE VEHICLE WAS STARTED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED FOUR TIMES AND HE HAD TO REPLACE THE TRANSMISSION ONCE PRIOR TO THE MOST RECENT FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFERED ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 120,000.

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