NHTSA Complaint #10419856 — 2000 FORD WINDSTAR

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THE REAR DRIVER'S SIDE TIE ROD HAD BROKEN ON THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE TIE ROD WAS RUSTED THROUGH. THE CONTACT ASKED THE DEALER WHY THE TIE ROD WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 11V030000 (SUSPENSION: REAR AXLE). THE DEALER INDICATED THAT THE MANUFACTURER STATED THE TIE ROD WOULD NOT BE REPLACED EVEN THOUGH IT RUSTED THROUGH LIKE THE REAR AXLE. THE FAILURE MILEAGE WAS 105,000. I DON'T KNOW HOW MUCH OF A DANGER THIS IS BUT I THINK ITS IS A CRIME FOR A CAR DEALERSHIP TO INSTALL A NEW PART ON A RUSTED OUT OLD PART WITH OUT NOTIFYING THE CUSTOMER. [XXX] UPDATED 11/02/2011 *LN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR